Responsible play

Last updated: 26 September 2026

Seroto competitions and Daily Guess use real money (Seroto Wallet, in Rand) and are only for adults in licensed markets. Raffles also use the wallet, have no age limit, and are not limited to Lesotho. This page is required for Google Play real-money contest listings and for local consumer protection.

Who may play

Competitions and Daily Guess require age 18 or older.
Raffles have no age limit and are not limited to Lesotho. Students may join raffles.
You must have a Seroto account with a date of birth on file.
Competitions and Daily Guess are limited to licensed markets. The first licensed market is Lesotho. Other countries will open only after a valid licence is in place.

How money is used

Entries are paid from your Seroto Wallet. Wallet cash-in uses M-Pesa, EcoCash, or Lenaka — not Google Play Billing. Licensed contest apps must not use Play Billing for wagers or prizes.

Play within your means

Only enter with money you can afford to lose.
Set a personal limit. Take a break if play stops being fun.
Competitions are not a way to earn a living or recover losses.

Help

If play is causing harm, stop and talk to someone you trust. In Lesotho you can also contact:

Seroto support: info@seroto.org
Your bank or mobile-money provider to restrict payments if needed

Account controls

You can close your Seroto account from the app (Profile → Delete account) or at seroto.org/account-deletion. Closing the account deletes associated user data subject to legal retention.